Terms
FormKraft Terms and Conditions
- Definitions ‘The Company’ means Formkraft Distribution Limited. ‘The Customer’ means the person, firm, company, organisation or public authority whose order for goods is accepted by the Company.
- General (1) All quotations are given, orders accepted and goods delivered by the Company subject to and upon the following terms and conditions of sale to which no addition or variation shall apply unless specifically agreed in writing by the Company. (2) No other terms and conditions shall apply not withstanding any provisions to the contrary which may appear on the order form or purchase order or any other document issued to the Customer. (3) All orders and contracts are accepted subject to force majeure.
- Prices (1) Prices quoted are those ruling at the date of the quotation and may be subject to change. All prices are exclusive of VAT, which will be charged at the rate ruling on the date of despatch.
- Payment Terms - Nett monthly account; payment will be due at the end of the month, following the date of invoice.
- Title In the event that the goods shall have been sold or otherwise disposed of by the Customer before payment has been received in full and title to the goods has been passed, the Company shall be deemed to have an equitable charge over the proceeds of sale or disposal thereof and the Customer and/or any receiver or Liquidator of the Customer shall hold those proceeds as trustee for and on behalf of the company.
- Delivery (1) The Company will use its best endeavours to comply with despatch, collection and delivery dates where stated but such dates are estimates only and are not the contract for sale. (2) The Company and (where relevant) the carriers must be notified within 3 days of the receipt of goods of any damage or shortage and the customer must retain for inspection any damaged goods and packaging.
- Returns (1) The Company will not accept return of any goods for whatever reason without issuing returns authority. Customers should contact the Company’s Returns Department who may issue such authority. (2) The Company undertake to uplift and replace/credit faulty or incorrectly supplied goods and pay any carriage costs when the error is clearly on the part of the Company, however, in the event that goods are incorrectly ordered or no longer required by the Customer, then a partial credit will only be issued at the discretion of the company’s management upon inspection of the returned items. In this event the cost of the return of the goods must be undertaken by the Customer and the Company reserves the right to issue a handling charge to recover the original cost of despatch of the goods. (3) Where the company agrees to accept the return of goods it will only accept those goods which are undamaged and in a marketable state. (4) The Company will in no circumstances accept return of goods supplied by the Company to the customer more than four months prior to the date of return.
PLEASE NOTE CONDITIONS 7.1
If you wish to return any goods for any reason please phone the returns department who can issue return authority. No returned goods will be accepted without prior authority.